Privacy Policy

MBPay IOU ("MBPay IOU", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and payment-related services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy applies to all users of MBPay IOU services and may be updated periodically. We encourage users to review this page regularly for any changes.

Information We Collect

We may collect the following categories of information:

• Full name
• Email address
• Phone number
• Residential or business address
• Date of birth
• Government-issued identification documents
• Payment and transaction information
• Bank account details
• Device and browser information
• IP address and location data
• Cookies and usage analytics

How We Use Your Information

MBPay IOU uses collected information for the following purposes:

• Creating and managing user accounts
• Processing payments and financial transactions
• Identity verification and KYC compliance
• Fraud prevention and risk management
• Customer support and communication
• Improving website and application performance
• Regulatory compliance and legal obligations
• Sending service updates and important notifications
• Monitoring system security and preventing unauthorized access

Cookies and Tracking Technologies

MBPay IOU uses cookies and similar tracking technologies to enhance user experience, remember preferences, analyze website traffic, and improve service functionality.

Users may disable cookies through browser settings; however, certain features of our services may not function properly if cookies are disabled.

Sharing of Information

MBPay IOU does not sell or rent personal information to third parties. We may share information under the following circumstances:

• With payment processors and banking partners
• With identity verification providers
• With regulatory authorities when legally required
• With fraud prevention and cybersecurity partners
• With service providers acting on our behalf
• To comply with court orders, laws, or legal processes
• To protect the rights, safety, and security of MBPay IOU and its users

Data Security

We implement industry-standard security measures including encryption, secure servers, firewalls, access controls, and monitoring systems to protect user information.

While we strive to use commercially acceptable means to protect personal information, no method of transmission over the Internet is completely secure.

Data Retention

MBPay IOU retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal data
• Restrict or object to processing
• Withdraw consent where applicable
• Request a copy of your data

To exercise these rights, please contact us using the details provided below.

Third-Party Services

Our services may contain links to third-party websites or applications. MBPay IOU is not responsible for the privacy practices or content of external websites.

Children's Privacy

MBPay IOU services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that information from a child has been collected, we will take appropriate steps to remove it.

International Data Transfers

Information may be processed and stored in countries where our service providers operate. By using our services, you consent to such transfers where permitted by applicable law.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

MBPay IOU
Compliance & Privacy Department
Magic Bus India Foundation - Headquarters
3rd Floor, Reliable Plaza,
Thane Belapur Road,
Airoli, Navi Mumbai - 400708
Email: info@magicbusindia.org
Phone: 022 62434848

Policy Updates

MBPay IOU reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Last Updated: May 29, 2026